About Us
Outstanding care in your own home
WEach person is different, which is why we provide a personalised support plan tailored to your individual needs.
We want to help people live independently and give them the support to live their life, the way they want. Each of our assistants are friendly, approachable but most importantly caring and compassionate. We love been around people and love making a difference.
We believe in delivering a personalised service and feel that our service users thrive the most when they are able to build up a trusting relationship with their assistant or dedicated team of assistant's.
Trust and consistency are the foundations of our service.
We are strong believers in the need to reform care with a focus on specific care need and rehabilitation in mind. This is the reason why we have built our Focus Teams.
By having specific teams we can also ensure that the staff we use within the related packages have specific specialist training and experience and therefore enhance the usefulness and the qualitative experience of the service provided.
These teams are as follows:
Mental Health Team.
A lot of people who have some kind of disability may also, by the very nature of living with a disability, have mental health issues. Within our regions we are one of, if not the only, company who will and can work with physical and mental health issues. All staff within this team are trained to work with both.
Young Disabilities.
A younger persons care will frequently look very different to an older persons. This team is ‘person-centred’ care at its best. We often look at integration into the community with all service users and with this team the social aspect may look different. We assist with many aspects of daily living which may also include education and job searching.
Rehabilitation and Enablement Team.
This team focusses on assisting in regaining independence after a sudden illness or sudden change in circumstances. Our goal is to ensure that care is only required in the short term but may also be used to sign-post to longer term care if required.
Palliative Care Team (End of Life).
Staff deliver a FastTrack service with emphasis on quality of life for the service user and their family and loved ones.
Services we provide
Visual Impairment
We work with adults living with visual impairments to access the community and remain independent.
Complex Care
We work alongside families and independently to provide complex support including food and medicines via PEG and administering Buccal Midazolam. Our team are experienced to support those with Epilepsy and suffering from seizures. -
Autism
We work with both adults who live with varying degrees of Autism and offer sensory support and access to local community groups. Our team work with both verbal and non verbal individuals and have experience with Makaton and PEC.
Physical Disability
Physical disability and chronic health conditions - We work to ensure those living with a physical disability have access to the community and the best quality of life.
Mental Health
We work in the community providing Personal Assistant support to those living with a mental health condition. This may include accompanying them to appointments and providing companionship. -
Dementia
All our team are experienced with how to support those who wish to stay independent in their own home and suffer with Dementia. This nearly always involves keeping in close contact with families on updates and offering peace of mind to loved ones.
Stroke
Our team can offer support to those living with the affects of stroke and the impact this has. This involves chaperoning to support services in the community and accessing physical activities to remain active where possible.
Brain Injury
Our team can offer support to those who are living with the affects of Brain Injury. This can include offering companionship and support to stay independent in their own home or assisted living.
Limited Mobility
Our team are trained to assist with safe use of hoisting, wheelchairs, mobility vehicles and other adaptive equipment.
Call us to arrange a free telephone assessment on: 01709 431600
Out of hours (emergencies only): 07594962398
Testimonials
Feedback received from user's of our service and their relatives in our last CQC inspection.
"The communication is excellent and this ensures my relative receives the appropriate care and support. "
"The care is absolutely first class, I have no concerns regarding safety."
"I'm impressed. Anything we have asked for has been done. We are certainly listened to."
"Absolutely first class, really, really well looked after."
"They take what time I need, they are very caring."
"It is a very professional service, they understand my relatives needs and I am very happy."
"Staff are brilliant. They never miss a call."